How do you welcome your clients when they sign on to work with you?
Do you send a welcome packet explaining next steps or what to expect when working with you?
Using a welcome packet is one of the ways you can add value and that extra special touch with your clients. This will also limit the many questions your client will have when they are starting to work with you. This can include how you are going to communicate, when you are available for contact, and any other expectation.
Do you use a welcome packet?
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